Frequently Asked Questions
Everything you need to know about your BioMane experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please visit our returns portal to initiate a request.
How do I determine my correct size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart for the most accurate fit.
Are your materials sustainably sourced?
Yes, BioMane is committed to ethical fashion. We use high-quality, eco-friendly materials and partner with certified fair-trade manufacturers.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window for modifications. Please contact our support team immediately if you need to make changes.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.